The financial sector can be volatile. Employees are expected to react rapidly to developments while safeguarding customers’ investments and sensitive information. With heavy competition in the industry, success is often defined by a business’ ability to develop a strong reputation and build deep relationships with customers. Being able to do so often depends less on the services provided, and more on the people within your company. Employees need to be passionate and engaged in order to foster those relationships and maintain a strong reputation. Unfortunately, with an average turnover rate of 13.7% in 2019, the financial sector has struggled to retain staff. The high pressure of the job, combined with the current additional stress of remote working, has only made it more difficult for employees to stay positive and engaged. It is vital that financial firms stamp out this apathy…